Privacy Policy

This Privacy Policy provides important information about your privacy in connection with your use of Rise Broadband TV. Please review it carefully. Capitalized terms not defined in this Privacy Policy are defined in our Terms of Use. By accessing or using Rise Broadband TV, including, without limitation, the Rise Broadband TV website (s), Rise Broadband TV Equipment, and/or Rise Broadband TV Platform (hereafter "Rise Broadband TV"), you consent to this Privacy Policy and the practices set forth herein, as well as our.

Our Commitment to Privacy

At Rise Broadband TV, we take your privacy very seriously. We are committed to complying with all applicable federal, state, and local privacy laws and regulations. We strive to provide an environment where our customers trust us to handle personal information responsibly. We provide this privacy notice as part of our commitment to privacy by describing the personal information we collect, how we use it, how we protect it, and with whom we share it.

This Privacy Policy explains how we collect and use your information, including personally identifiable data, such as your name, email address, postal address, phone number, internet protocol address, and payment and/or credit card information (collectively, "Personal Data"), as well as certain other information including, without limitation, demographic and usage information (collectively "Other Data"). Such Personal Data and Other Data may be collected from and about, or with respect to, Rise Broadband TV Members and/or users of: a) any Rise Broadband TV website, including the current site at https://risebroadband.tv/, b) Rise Broadband TV Equipment, and/or c) the Rise Broadband TV Platform ("Rise Broadband TV Users"). This Privacy Policy applies to all Rise Broadband TV Members and/or Rise Broadband TV Users.

Information That We Collect

When you register to become a Rise Broadband TV Member and/or become a Rise Broadband TV User, we may collect the following data from you:

Personal Data: We collect Personal Data from you when you voluntarily provide such information, such as when you register to become a Rise Broadband TV Member, become a Rise Broadband TV User, and/or contact us with inquiries that may contain such data. Other Data: We also collect Other Data, including the Research Data described below, about your use of Rise Broadband TV and your Supported Devices and/or other devices or browsers through which you may access Rise Broadband TV. In addition, as outlined in more detail below, we may obtain, collect and store demographic information, such as gender, age, occupation, hobbies, interests, or similar information. We may receive information about you from other sources, including third-party sources, online or offline, and add it to the information you provided and/or that we collected. We may also receive other data or information from or through you about third parties, such as a third party email address in connection with the "invite a friend" feature if you provide such information directly or enable Rise Broadband TV to access that information maintained in a third party resource such as, for one example, your email provider. We may use such data to contact that third party with respect to your use of the "invite a friend" feature and other Rise Broadband TV-related marketing.

Cookies and Web Beacons: When you visit the Rise Broadband TV website or interact with Rise Broadband TV, we receive and store certain information. Such information is collected passively using various technologies like web beacons and may be used to track usage of Rise Broadband TV and/or to customize and improve Rise Broadband TV, including the Rise Broadband TV Equipment and/or the Rise Broadband TV Platform, to improve the quality of our products and/or service to you or in connection with marketing Rise Broadband TV. In operating Rise Broadband TV, we may also use standard technologies, including "cookies." A cookie is a piece of information that the computer which hosts the Rise Broadband TV website gives to your browser when you access the Rise Broadband TV website. Our cookies help provide additional and improved functionality and help us to analyze Rise Broadband TV's usage. For instance, the Rise Broadband TV website may set a cookie on your browser that may allow you to elect to utilize your Rise Broadband TV Membership without needing to remember and then enter a password.

Log information: When you access Rise Broadband TV via a browser, application, or other clients, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with Rise Broadband TV, your Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account.

Research Data and Aggregated Data: In an ongoing effort to improve Rise Broadband TV, Rise Broadband TV may conduct research and obtain data, either directly or through or from third parties (e.g., Google Analytics), on its individual customers' demographics, interests, and behavior based on Personal Data and Other Data that Rise Broadband TV will provide such third party and Rise Broadband TV will maintain and use data ("Research Data") resulting from and/or connected to that research. In addition, Rise Broadband TV and/or a third party may compile Personal Data and/or Other Data on an aggregated basis ("Aggregate Data"). Rise Broadband TV may share this Aggregate Data with its affiliates, agents, and business partners. This Aggregate Data does not identify you personally.

Additional Information About Our Use of Your Personal Data and Other Data

If you provide Personal Data for a specific purpose, we may use the Personal Data for that purpose. For example, suppose you contact us by email. In that case, we will use the Personal Data you provide to answer your question or resolve your problem. Also, suppose you provide Personal Data to obtain access to Rise Broadband TV. In that case, we will use your Data to provide you access to Rise Broadband TV. We may also use your Data to monitor your use of Rise Broadband TV and to contact you regarding your use of Rise Broadband TV. In addition, Rise Broadband TV or its authorized service providers may use financial information or payment methods, such as credit cards, to process payment for any purchases made through Rise Broadband TV, to protect against fraudulent transactions, and otherwise monitor and manage our business. Rise Broadband TV may use your Personal Data and Other Data, including Research Data, to help us improve Rise Broadband TV's functionality, better understand our users, personalize Rise Broadband TV, and improve Rise Broadband TV. Rise Broadband TV may use your residential address, your Internet protocol address, and other technical measures, including geo-location, to verify your location.

We may also use the information you provided to us to contact you in the future to tell you about products and functionality that interest you. If we do so, each email we send will contain instructions permitting you to "opt out" of receiving future emails. If you wish not to receive any future emails or want your name deleted from our mailing lists, please contact us as indicated below

Children

While Rise Broadband TV provides Rise Broadband TV Equipment and/or the Rise Broadband TV Platform by which Members may choose to access broadcast television and other content, our Terms of Use expressly prohibit anyone under eighteen (18) from registering for a Rise Broadband TV Membership and require that any use of a Rise Broadband TV Membership by a family member under the age of eighteen (18) be under the direct supervision of their parent or guardian. We do not intentionally seek to collect Personal Data from children under the age of thirteen (13), nor do we knowingly collect Personal Data from children younger than thirteen (13). If you are under the age of thirteen (13), you are not permitted to submit, and please do not submit, any Personal Data through Rise Broadband TV and/or in connection with any Member account. If you think a child under thirteen (13) has provided Personal Data to Rise Broadband TV, don't hesitate to contact us, and we will endeavor to delete that information from our databases.

Our Disclosure of Your Data

There are certain circumstances in which we may share your Personal Data and/or Other Data with certain third parties without further notice to you:

Business Transfers: As we develop our business, we might sell, buy or merge businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data and/or Other Data may be part of the transferred assets.

Agents, Consultants, and Related Third Parties: Rise Broadband TV, like many businesses, sometimes hires other companies and/or consultants to perform certain business-related functions. Examples of such functions include credit card and other payment processing, testing our products, and/or researching and analyzing user demographics and behavior. In providing such services, these other companies may have access to your Personal Data and/or Other Data.

Legal Requirements: Rise Broadband TV may disclose your Personal Data and/or Other Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or a government request, (ii) verify compliance with or enforce our Terms of Use or protect and defend the rights or property of Rise Broadband TV, Rise Broadband TV Users or others (iii) act in urgent circumstances to protect the personal safety of Rise Broadband TV Members, Rise Broadband TV Users or the public and/or (iv) protect against legal liability.

Third Party Services: Rise Broadband TV allows you to enable and/or login via various online third-party services, such as social media and social networking services like Facebook or Twitter and email providers such as Google or Yahoo ("Third Party Services") and allows some aspects of those services to be integrated into the Rise Broadband TV Platform. For example, if you log in to Rise Broadband TV using a social networking service, information that you share via that service may be reflected on the Rise Broadband TV Platform. Likewise, if you enable Rise Broadband TV to access an email contact through a Third Party Service, Rise Broadband TV may use that data to send an invitation or market to that contact.

When you log into or use Rise Broadband TV using your Third Party Services account, we will collect and share relevant information necessary to enable the Rise Broadband TV website or account to access that Third Party Service and your data contained within that Third Party Service. The Third Party Service may collect information as well. Please remember that how a Third Party Service collects, stores, and discloses your information is governed solely by the policies of that Third Party Service. Rise Broadband TV will have no liability or responsibility for the privacy practices, terms of use, and/or other actions of any third-party site or service you may enable.

Exclusions

This Privacy Policy applies to Personal Data that is intentionally collected by Rise Broadband TV through and/or in connection with Rise Broadband TV's website, Equipment, and/or Platform. This Privacy Policy will not apply to any additional unsolicited information you provide to Rise Broadband TV through this website or any other means, including any ideas for new products, modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). Rise Broadband TV has no obligation with respect to such unsolicited information and will be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

The Rise Broadband TV Platform may contain links to other websites not operated or controlled by Rise Broadband TV ("Third Party Sites"). The policies and procedures described here do not apply to Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security -How We Protect Your Information

Rise Broadband TV takes reasonable steps, including physical, electronic, and procedural measures, to safeguard the Personal Data in our possession against loss, misuse, theft, and unauthorized access, disclosure, or modification.

However, no Internet or email transmission or electronic information storage is ever completely secure or error-free. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. You should take special care in deciding what information you send via Rise Broadband TV. Please keep this in mind when disclosing any Personal Data and/or Other Data to Rise Broadband TV or utilizing any social networking features in connection with Rise Broadband TV.

Changes and Updates

Rise Broadband TV, our business and the law may change from time to time. As a result, it may be necessary for Rise Broadband TV to make changes to this Privacy Policy. Rise Broadband TV RESERVES THE RIGHT TO PERIODICALLY UPDATE OR MODIFY THIS PRIVACY POLICY AT ANY TIME WITHOUT PRIOR NOTICE TO YOU. PLEASE REVIEW THE PRIVACY POLICY PERIODICALLY, ESPECIALLY BEFORE YOU PROVIDE ANY PERSONAL DATA. THIS PRIVACY POLICY WAS LAST UPDATED ON THE DATE INDICATED ABOVE, AND YOUR CONTINUED USE OF Rise Broadband TV AFTER ANY CHANGES OR REVISIONS TO THIS PRIVACY POLICY INDICATES YOUR AGREEMENT WITH THE REVISED TERMS. THE MOST CURRENT VERSION OF THIS PRIVACY POLICY CAN BE REVIEWED BY VISITING THE Rise Broadband TV WEBSITE AND CLICKING ON THE "PRIVACY POLICY" LINK. THE MOST CURRENT VERSION OF THE PRIVACY POLICY WILL SUPERSEDE ALL PREVIOUS VERSIONS.

Contact Us

If you are a Member, you may keep your Personal Data accurate and current by logging into your account and updating your information. You also may choose to close your account at any time. After you close your account, you will not be able to sign in or access any of your information. However, we may still retain certain information associated with your account.

Please get in touch with us if you have any questions about Rise Broadband TV's Privacy Policy or Rise Broadband TV's information practices. We welcome your feedback!

Rise Broadband TV LLC.

Attn: Privacy

61 Inverness Dr. E., Suite 250

Englewood, CO 80112 USA

Email Address: support@risebroadband.com

Telephone number:

USA: +1-844-816-91490